COMPLIMENTARY STANDARD SHIPPING

Product Care

 

How to Care for Your Jewelry:

Neelu Los Angeles™ uses precious materials to create high grade, long-lasting, fine jewelry. Accordingly, special care is required to preserve the luster of your gold jewelry, sparkle of your luxury diamonds and shine of your vibrant emeralds. 

To maintain the prestine condition of your Neelu products, we recommend you avoid exposure to your jewelry from the following, including but not limited to: household bleach, lotion, fragrances, hair products, cosmetics, chlorinated pools and hot tubs. Chlorinated household cleaners specifically can corrode and damage gold alloys. 

We recommend the following methods to safely clean your fine jewelry at home:

    1) Soft toothbrush with warm soapy, water;

    2) Pulsed-water dental hygiene machine; and

    3) Soft, lint-free, microfiber cloth. 

Emeralds are more fragile than diamonds. For this reason, please avoid ultrasonic cleaning, steaming, acetone, alcohol, heat and sudden temperature changes when you are cleaning your emeralds. 

Neelu Los Angeles™ has free, microfiber polishing cloths available to customers upon request. Please free to contact us at info@neelufinejewels.com with any questions or concerns. 

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