COMPLIMENTARY STANDARD SHIPPING ON ALL U.S. ORDERS

Warranty

Please be advised we have a three (3) month limited warranty for all our items. If your purchased item is damaged within the first three (3) months from the date the purchased item was shipped, with receipt or proof of purchase and within our limited warranty, we will repair and return it to you. Please note we do not warranty purchased items against normal wear and tear, unauthorized modifications or alterations, improper use, improper maintenance, accident, misuse, negligence, damage, or if the purchased item is used for a purpose for which it was not designed.

We are not responsible for lost or stolen items once declared 'Delivered' by the delivery service. 

Please send us an email at info@neelufinejewels.com to initiate the repair process and we will address the issue as soon as possible.